luxGold – Frequently Asked Questions

For Customers

luxGold is a marketplace for professional cleaning services — find, compare, and book vetted cleaners and cleaning companies for homes and businesses.

luxGold is free for customers to browse, search, compare, and review cleaners. Some premium features for cleaners may be available, while core features remain free for customers.

We require cleaners to verify their information; customers can leave reviews and ratings to help others choose. Look for trust indicators like verified badges and reviews.

Yes! You can compare up to 3 cleaners side by side on price, ratings, location, and services.

In most cases, luxGold connects you directly to cleaners to book services. Booking and payment flows depend on the cleaner’s setup and listing.

For Cleaners

Click “List Your Service” in the navigation bar. Create a profile, upload details (photos, pricing, descriptions), and choose a membership plan.

Cleaning services, home cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialty cleaning services offered by independent cleaners and agencies.

Cleaners choose from membership tiers: Basic (free/low-cost), Premium (enhanced visibility), and Featured (priority placement, ads, analytics).

Benefits include increased visibility, access to analytics, ability to showcase unique value (badges, reviews), and building trust within the community.

General

We’re starting in North Texas (Prosper, Frisco, Little Elm, Aubrey, Celina, and nearby communities) and will expand soon.

We offer cleaner memberships, featured listings, and advertising options. luxGold is free for customers to browse listings.

You can reach us at info@luxgold.com or through our Contact & Support page.

We take privacy seriously. Please read our Privacy Policy and Cookie Policy to see how we protect your information.